Information and Support

Epilepsy New Zealand Information and Support Line provides confidential telephone support services across New Zealand and is open to people living with epilepsy, their whanau and friends, health professionals, service providers and the general community.

The Information and Support Line is available nationwide from 9.00am – 5.00pm, Monday to Friday (excluding public holidays).  You are welcome to leave a message after hours and one of our Epilepsy Educators will be in contact.

What support does the Information and Support Line provide?

– Understanding and support around epilepsy.

– Practical information and advice.

– Information and information sheets.

– Information and referral to the full range of Epilepsy New Zealand services.


The Epilepsy Information and Support Line is not a crisis line. In an emergency please call 111 for assistance.

Our Rights and Responsibilities brochure outlines your rights and your responsibilities as a client of Epilepsy New Zealand as well as the rights and responsibilities of Epilepsy New Zealand staff.


For information or support call our Information and Support Line on 0800 37 45 37 or you can also contact us by email.

Alternatively you can use the form below and an Epilepsy Educator will get back to you.

Please note we are currently experiencing issues with our web forms. If you are unable to submit using the form below, please email us at or call our Information and Support Line on 0800 37 45 37.

Client Contact Form

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Other support lines include:

  • HealthLine 0800 611 116
  • Mental Health Support 1737
  • YouthLine 0800 376 633
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